Shipping Policy

Order Cancellation
All orders begin processing immediately and cannot be canceled. To return an item after delivery, please contact our support team to initiate a return.

Lost or Missing Packages
Confirm your shipping address at checkout—Doclea isn’t liable for errors on your end. If we make a shipping error, we’ll resend your order at no charge.

Customs & Duties
Customers are responsible for any customs fees or import taxes once an order ships. By completing your purchase, you agree to cover any applicable charges.

Estimated Shipping Times
Processing: 2–3 business days
Standard Shipping:

• USA, Canada, Europe, Asia, Australia & New Zealand: 3–5 business days
  Note: Shipping estimates exclude processing time and potential customs delays.

Tracking Information
After your order ships, you’ll receive an email with your tracking number and delivery details.